![]() The in-game unlockable content previously provided by Ubisoft Connect is unfortunately no longer accessible. Please be informed that the online services for The Settlers 7 have been retired on 1st June 2021. We are sorry for the incorrect information provided in our previous email. Is UBI going to enable the Settlers 7 to be played offline, given that the Online servers are no more and you don't offer any other games of equal style in your range? Should you have any further questions or concerns, please feel free to contact us anytime! More information on Multiplayer and Online Services can also be found here: Please be informed that you should be able to play offline and the solo features for the game should remain available. As this is a game for which I paid good money for I want to be able access it and play when I choose. It seems that I am unable to again connect and play my The Settlers 7, contrary to your previous communications. I have provided some links underneath that may help solve your issue: Once we receive a reply from you, we will see what we can do try and solve your issue: If you are getting any error messages, or codes will you be able to provide a screenshot?Īgain, I apologize for not understanding fully, and the inconvenience of the situation. I understand that Settlers 7 has retired online, but should be able to play offline. I want to apologize, I am having a difficult time understanding what kind of connection error you are having. I am sorry you are not able to play The Settlers 7. I cannot take ingame screen shots but havetaken 2 images of my screen I have tried to attach images (jpg) to this document but it won't do it I read those articles and set port forwarding, cleared DNS etc and STILL cannot play the Settlers 7. It seems nothing about Ubi is simple or uncomplicated. I was able to add images using Google Chrome. Please feel free to get back in touch if you have any further questions or concerns. Connectivity troubleshooting in this case would not help as the online services have retired. However, you should be able to play in offline mode and access solo features for the game. as, basically, you are talking rubbish if you say the game can be played offline.Īs informed previously, the online services for The Settlers 7 has been discontinued. It also becomes unplayable when it tries to access the online server for saved games, and trying to load "Medals" If it can't access the server the screen freezes, sometime this happens Every time I use a trading post. ![]() I can play a mission, just one, then it locks up looking for the server. It is one of those features UBI block, nor do I have any of my "Unlocked " Rewards available. I CANNOT play skirmish missions because that feature is UNAVAILABLE IN OFFLINE MODE. Please feel free to voice your concerns and feedback in the official forums: Should you have any other doubts or issues arise, feel free to contact us anytime. While we understand this is not the answer you were hoping for, at this current time there is no way to overturn this situation. As previously mentioned the online services are no longer available for this game. Hello again normalcy150147, Our apologies for the recent experience with The Settlers 7. Or (b) give me my money back as I can no longer play the game I paid for. Most of the Maps in Map Forge are locked because the DLC that I bought AND PAID FOR is unavailable due to server issues? Are you going to (a) Fix it I am STILL unable to plat the Settlers 7. Dealing with a hpoeless Ubi-Soft support?
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